Frequently Asked Questions
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General Questions
Yes! Underfloor heating systems use low temperature water rather than traditional heating systems, such as radiators, which use high temperature water. As a result there is less demand from the boiler meaning lower running costs. Typically you can expect to save around 25-30% when installing a well desgned underfloor heating system versus a radiator system.
When paired with a renewable heating source, such as an air source or ground source heat pump, the savings can be further increased. Talk to us for more information about renewable heating options.
This is dependent on a number of factors such as the age of your property, the type of system required and the time the installation will take. For that reason it’s very difficult to quote “ball park” figures or approximate prices per square metre. To get a bespoke proposal and quotation for your project please request your free quote here or email info@cozia.co.uk
It is almost impossible for underfloor heating pipes to leak provided they have been correctly installed and pressure tested by the installer prior to the floor being screeded or covered. Any faults or issues with the pipe will be detected during a pressure test. Once the pipe is embedded into the screed floor it is tested and guaranteed to work for many years. Our pipes come with insurance backed warranties and replacement guarantees for additional peace of mind.
Yes. There are underfloor heating systems available for almost all applications and property types regardless of age. We advise you to speak to one of our technical sales team members who will offer guidance and advice on the most suitable system for your project.
A competent DIY’er can install the underfloor heating pipework. However, to ensure the best quality installation and future performance of the system we recommend using an experienced underfloor heating installer. All Cozia installers have been approved for the quality of their installations over a period of time.
If you do choose to install the UFH pipework yourself please be aware that all connections to and from the primary heat source (heat pump/boiler) must be carried out by a qualified plumbing and heating engineer and the electrical wiring elements of the system must also only be installed and connected by a qualified electrician.
Absolutely! Cozia has suitable systems for almost all applications including new and existing buildings. Our team will work with you to suggest the most suitable system for your project based on the requirements of the building.
Cozia underfloor heating systems are supplied with a 5 year warranty for all electrical components (thermostats, wiring centres and actuators), 2 year warranty against manifolds and circulation pumps and a 10 year insurance backed warranty against the pipe.
Technical Questions
ost typical floor coverings are suitable for use with underfloor heating. The best conductors of the heat from the underfloor heating are typically stone and ceramic tiles. Timber and laminate floor coverings are also very popular. It is also possible to use carpet with underfloor heating but it is recommended that the combined tog value for the carpet and underlay does not exceed 2.5. Anything above this may impact on the amount of heat that is emitted.
Absolutely. It is quite common to see underfloor heating installed on the ground floor with radiators installed on the first floor. However, with the reduction in cost in recent years and the many benefits of installing underfloor heating it is becoming increasingly popular to install it throughout where possible.
Where homeowners are extending an existing property it is possible to install underfloor heating alongside an existing heating system. For example the existing property may have radiators as the primary heat source. However, underfloor heating can be installed in the new extension and controlled separately using it’s own thermostat so the two systems do not conflict with one another.
There are many benefits to be gained from installing underfloor heating instead of radiators. As underfloor heating operates at temperatures of around 35°C-50°C versus a radiator system operating at 70°C-80°C the amount of energy is far less resulting in lower running costs. A correctly designed underfloor heating system system in a fully insulated property can save up to 40% on running costs. Other benefits including greater comfort due to the radiant nature of the heat and the freedom to layout and decorate rooms without the need to consider radiators consuming wall space.
As standard, all Cozia underfloor heating systems are supplied with programmable thermostats giving you the maximum amount of control possible over your system. A programmable thermostat allows you to set up multiple programs per day based on your individual lifestyle and requirements. Furthermore, our thermostats are Smart-capable meaning you can control your heating from a smartphone/tablet from anywhere at any time simply by downloading our free app.
The answer to this question depends on which type of UFH system you have installed. A new build with a pipe in screed system takes anywhere up to 2 hours to heat up fully from cold. However, retrofit systems using low profile panels are quicker to respond and should take no more than an hour to get fully up to temperature. All systems will heat up quicker once the heating is up and running as floors retain some heat from the previous heat cycle. In colder seasons the heating system will be on more regularly and therefore will heat up more quickly each time the thermostat calls for heat.